The folowing, received on Friday morning, refers to this.
Dear Mr Mark Avery,
Thank you for your complaint of Friday the 2nd of November 2018 with regards to FOI requests.
We are committed to fully investigating all complaints from our customers and you will receive a response at stage 1 of the complaints process no later than Friday the 16th of November 2018. Our complaints procedure can be found on our website: http://www.naturalengland.org.uk/about_us/contact_us/complaints/default.aspx
In the meantime, please do get in touch if you have additional information you would like to add, or if you have any questions about how your complaint is being dealt with.
Natural England Customer Focus Team – Technical Services
County Hall, Spetchley Road
WORCESTER, WR5 2NP