It seems that Waitrose is moving very, very slowly to change its misleading health warning on the game meat that it has been selling for weeks and weeks in its stores.
I say ‘it seems’ because I received this response on Wednesday …
Dear Dr Averyemail received 16 January 2019 at 17:02
Thanks for your patience while I looked into this further for you.
I can confirm that we’re currently in the process of updating our packaging.
Waitrose & Partners
… to which I replied …
To say what??email sent at 20:02 on 16 January 2019
…and to which I received this reply while I was in the Royal Courts of Justice yesterday …
Dear Dr Averyemasil received at 11:58 on 17 January 2019
I’ve not been advised as to what it’s going to say yet but I imagine the recommendation for 1 a week will be removed because it doesn’t state this on FSA website – from memory, I think it says “best to avoid”
That’s hardly a clear clarification but it does indicate that something is happening at long last.
Let me take you back to my first blog about Waitrose game meat in November. You’ll see that I went out of my way to praise Waitrose for having a health warning before, a while later, pointing out to Waitrose and readers of this blog that the health warning was inaccurate.
As with political scandals (this isn’t a scandal but Waitrose doesn’t come out of it well) it often isn’t the original misdemeanour that causes the trouble, it’s the way it is handled. In this case a large company, which prides itself on its sustainability credentials, has taken over seven weeks to admit its mistake and correct it – that’s pathetic! And we still don’t know from when and how they are attempting to correct it. The suspicion has to be that Waitrose continued to sell food in its stores for weeks and weeks, knowing that it had a misleading health warning, because it was too much trouble to change the packaging quickly. If so, that is putting their own commercial; interests ahead of being honest with their customers, and indeed ahead of their customers’ health. That would be shocking if that is what has happened.
I’ve been contacted, yesterday, by a Waitrose employee who would like to chat to me about all this. I’ll take him up on his offer, and depending on the type of conversation we have, I’ll let you know what I can.